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Sales Manager

Champlin, MN 55316

Job ID: 69813 Industry: Sales and Purchasing Pay Rate: DH


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The Business Development Representative serves as a key interface and essential resource for our customers.  The position provides support to the sales staff by resolving customer inquiries and problems, processing customer requests for products and preparing price quotes and proactively generating additional sales to customers.

  • Partners with the outside sales team to meet and exceed customer s service expectations.
  • Provides timely and accurate information to customers regarding unit prices, inventory levels, availability, freight/shipping costs and delivery time.
  • Works to turn incoming calls into sales by vetting the leads and sending large opportunities to outside sales team.
  • This role is the first point of contact for many customers and prospects, so strong communication skills are essential.
  • Processes customer orders, changes, and/or returns per established department policies and procedures.
  • Helps create the customer experience by building and maintaining friendly and professional customer relationships.
  • Computes price, discounts, shipping costs, and sales margins.
  • Investigates and resolves routine requests and customer complaints such as product quality and missing or delayed shipments.
  • Processes and creates customer orders and enters data accurately into the database to determine total cost for the customer.
  • Identifies, suggests and closes additional purchases of products and services to customers.
  • Performs administrative duties such as filing copies of orders and maintaining up-to-date customer information in the database.


HOURS: 8AM - 5PM / hour lunch 2 15 min breaks (unpaid)

WORK ENVIRONMENT & DRESS ATTIRE:  Clean professional office attached to a very clean and orderly warehouse & Business Casual

" High school diploma or general education degree (GED)
" Minimum of 2 years of customer service experience required
" Previous experience in distribution or packaging industry helpful
" Excellent interpersonal communication skills in oral and written format
" Ability to work in a team environment; can manage change and multiple priorities
" Ability to communicate directly to customers via phone and email
" Results driven, detail oriented with a strong sense of urgency
" Demonstrated proficiency with Microsoft Office software and other spreadsheet applications
" Exposure to computer software such as accounting, purchasing, manifest, or plant data collection is preferred

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status.

Award Staffing, Inc. Is a Drug Free Workplace/ EEO employer M/F/Veteran/Disability.

Interested candidates, please contact: Award Staffing Text or call: 952-888-8600 Email: apsjobs@awardstaffing.Com\

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